The State of Colorado has issued a Stay-At-Home Order to stop the spread of COVID-19. The order requires that all people stay at their place of residence, and that they make every effort possible to conduct only essential activities necessary to maintain health and well-being. This order is in effect from 8:00 a.m. on March 26 through April 11 unless extended by officials.
Highlands Ranch Community Association
Community Message - from HRCA CEO and General Manager, Jerry Flannery
Assessment & Covenant Questions
Do I still have to pay my assessments?
Yes, you are still required to pay your annual assessments by our community declaration. This closure is unprecedented in the HRCA’s history and is done only in an emergency situation. If you have concerns or difficulty about paying your April 1, 2020 assessment, please contact our office. Past due accounts existing prior to April 1, 2020 will follow our established policies. For questions about assessments, email firstname.lastname@example.org or call 303-471-8886. Complete information can be found here.
Where can I drop off my assessment check?
You can pay for your assessments online at HRCAonline.org/Assessments. The HRCA will also have a drop box at the Eastridge Recreation Center, 9568 University Blvd., to collect payments.
Where can I drop off my architectural (home improvement request) submittal check?
You can submit applications for home improvements online at HRCAonline.org/Covenants. Email email@example.com or call the Community Improvement Services Department 303-471-8821 for questions on your request.
Can I put up Christmas lights?
Yes, HRCA is allowing Christmas lighting to be put up as a sign of unity and community spirit during this difficult time.
Event Cancellations and Postponements
Due to the CDC's announcement prohibiting gathering of over 50 people until May 22, 2020 the following events have been postponed or canceled.
- Dueling Pianos: (was April 3, 2020) will be re-scheduled
- Volunteer Fair (was April 21, 2020) will be re-scheduled
- The Big Help (was April 25, 2020) will be re-scheduled
- Mother's Day 5K (was May 9, 2020) will be re-scheduled
- Hooked on Fishing (was May 16, 2020) will be re-scheduled
- Farmers Market - will now start June 6th
- Tiki/Rum Tasting was April 4,2020
- Easter Egg Hunt was schedule for April 11, 2020
- Taste of Highlands Ranch was scheduled for May 1, 2020
Recreation Center Closure Questions
When do you think the recreation centers will reopen?
The State has mandated we remain closed until April 30. We will open as soon as it is safe and we have authorization.
Why is the HRCA closed?
The health and safety of our members, our staff, and our community are our top priority. Center for Disease Control (CDC) and the State have mandated the closure to slow the spread of the virus.
Will the COVID-19 closure replace the regular facility maintenance closure schedule?
Unfortunately, no, our regular facility maintenance closures will happen as previously scheduled as we have contracted for services for that time frame.
What will be closed?
This closure includes all recreation centers and tennis facilities, as well as all HRCA programs.
Will the HRCA clean the facilities while closed?
Yes, the HRCA will be doing extensive cleaning and sanitizing of our facilities while we are temporarily closed.
When will we know more?
This is a constantly evolving situation. As it becomes available, information will be posted on the web site at HRCAonline.org/COVID-19
What happens if a program I am enrolled in is canceled?
Program coordinators will reach out to those who have registered for programs and events scheduled during this time. We will work with all of our customers to provide the best outcome that we can in terms of credit. We plan to extend the expiration period on Fitness, ZONE, Personal Training Passes, Private Swim Lessons, and Adult Swim in accordance with the closure. We will also extend Monthly Nursery Passes.
What if I have questions?
During the closure, staff will be answering phone calls and emails.
Can We Use the Backcountry Trails and Archery Range?
Yes, and there are many physical and mental health benefits to getting outside! Please use caution: do not recreate with people outside of your own household, practice physical distancing, and keep six feet or more from other individuals. We encourage you to use the trails during non-peak hours to avoid crowding. Do not touch trailhead signs or use the spotting scopes at Highlands Point.
What will the HRCA staff do during this time?
Behind the scenes, we will continue to operate with essential staff to ensure our facilities, events, and programs resume as soon as it is safe to do so. We appreciate your support and understanding during these difficult times.