I am a new homeowner, what do I need to know?
We typically receive/process paperwork within 1-6 weeks after closing. If you have questions about your account information please email assessments, [email protected], for your account information.
The best place to find the most accurate information is our website www.hrcaonline.org.
Account numbers are issued once the new/resale paperwork is received/processed. All account numbers start with CUS and contain 4 or 5 digits, example: CUS75309.
Assessments are due the 1st day of the quarter (Jan 1, Apr 1, Jul 1, Oct 1) with a 30 day grace period to pay before a 35.00 late fee is charged on the 1st day of the month following the due date. Invoices typically go out two weeks prior to the due date. Current Assessment
Please use the following link to sign up for eStatements. https://highlandsranch.opt-e-mail.com/signup. Please note: if you opt-in for eStatements, you will not receive a paper statement. (Please allow 45 days after close for us to get you set up in our invoicing system before trying to sign up)
Ways to pay:
We recommend dropping a check off or setting up an automatic payment through your bank or Zego (using your banking information is free, a debit or credit card has a processing fee) to avoid any processing fees.
Important: include your account number on ALL payments
Balances: Zego, the online payment system, does not show current balances. Please refer to your latest statement/correspondence or email [email protected] for your current balance.
Questions? Please email the assessments office, [email protected] or call the main assessments line, 303-471-8815. Please allow 48 hours for a response due to high email and call volumes.
Note: Assessments may be paid online with Zego using a computer. Currently, paying via mobile device is not available.
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