HRCA and COVID-19

Please know that your health and safety are very important to us, and we appreciate your patience and flexibility as we implement State and County COVID mandates. We ask that everyone abide by the following guidelines to keep our community and staff safe and healthy and allow us to remain open.

Administration Offices

Administration Offices
Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.

Assessments:
Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.
​Contact: 303-471-8815 or email [email protected]

Assessment Questions

I have a question about my assessments, how do I get an answer?
Note that you have 30 days to pay your assessment fees before late charges apply. If you are experiencing a hardship that might impact your payment, please email [email protected]. If your account is in collections, please contact the Associations attorneys, Winzenburg, Leff, Purvis, & Payne at 303-863-1870. 

Where can I drop off my assessment check?
You can pay for your assessments online at HRCAonline.org/Assessments. All four recreation centers now have both an indoor AND outdoor drop box for your convenience.
     


Community Improvements/Covenants:
Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m. 
Contact: 303-471-8821 or email [email protected]

Architectural (Home Improvement Request) Submittal
  • You can fill out and submit applications for home improvements online: Home Improvement Submittal Forms 
  • If you need to drop off architectural submittals or checks, please use the outdoor drop box at Eastridge Recreation Center. 

Recreation Centers & Covid Safety

HRCA has received the COVID Best Practices Business Certification from Douglas County. This allows the facilities and programs to operate at an increased capacity. Learn more about the program.

  • Facility hours: have been modified to 6:00 a.m. to 8:00 p.m., Monday-Friday and 8:00 a.m. to 5:00 p.m. Saturday and Sunday
  • Temperature checks: will be done on anyone entering the facilities
  • Masks required: When inside our facilities, masks are required
  • Social distance: Maintain 6 feet of distance between yourself and others 
  • Cleaning: Use provided wipes to clean off equipment after use; hand sanitize whenever possible
  • Limit workout: to 60 minutes to allow others use of the facilities
  • Capacity Limit: includes the number of people participating in programs and camps, as well as using workout equipment. If you arrive and the building is at full capacity, you may need to wait outside for entry.

Remember to stay home when feeling unwell.

Amenities & COVID-19 Closures/Restrictions

Amenity Rec Center Open/Closed Notes
Administrative Offices ER Open Drop-off or mail items. Staff is working 8:00 a.m. to 5:00 p.m., Monday-Friday.

-Assessment Office

ER Open Mail or  use drop box located outside each of the recreation centers | 303-471-8815 email: [email protected]

-Community Improvement Office

ER Open Submittals - use online form or outdoor drop box at Eastridge | 303-471-8821 email: [email protected]
Aqua Climbing Wall NR Open  
Athletic Leagues All Closed All Sports Leagues are currently postponed
Aquatics Programs All Open Detailed information about registration and safety guidelines
Backcountry Wilderness Area  - Open See specific program and trail infomation
Batting Cages WR Opens Feb. 27  Tiny Tees Ball Park Closed. 
Camps All Open Click for available camps; more summer camps coming soon
Climbing Wall ER Closed  
Cycle Studio WR Open Classes offered by reservation
Events All Open Comply with Public Health Orders  | See Events
Family Changing Room All Open Comply with Public Health Orders
Golf Simulator NR Open  Available by reservation
Gymnasiums All Open Available by reservation
Hot Tubs All Mixed  
Locker Rooms All Open  
Meeting Rooms (Room Rentals) All Closed  
Nursery NR, SR, WR Closed  
Pickleball NR, SR Open Comply with Public Health Orders
Pools  - Indoor All Open *Reservation needed for ER Leisure Pool & SR Activity Children's Pool
Pools - Outdoor All Closed Closed for season
Pottery Studio SR Open  Reservations required; sign up at the studio​
Preschool & Enrichment ER Open Detailed information about registration & safety guidelines
Racquetball Courts NR Open Available by reservation.  Comply with Public Health Orders  
Running Track SR, WR, ER Closed NR Running Track is open
Sand Volleyball Courts ER Open  
Sauna NR Closed  
Senior Lounge SR Closed Can’t safely reopen at this time for seniors due to confined space limitations restricting effective social distancing.
Steam Room ER Closed  
Studios: Fitness, Dance, Martial Arts All Open Classes available by reservations: Fitness  |  Dance  |  Martial Arts
Tennis Courts - Outdoor NR, SR, WR Open Available by reservation
Tennis Pavilion NR Open  
Turf (Indoor) WR Open Available by reservation
Vending Area All Open Seating unavailable
Water Fountains All Closed Bring your own water bottle
Weight, Cardio, Circuit Area All Open Available by reservation

Amenities will open when we can maintain social distancing and/or it is safe to do so according to health officials. 

Events & Covid

Due to the Covid-19 many events have been postponed or canceled. 

See Calendar of Events for details on upcoming and canceled events.

Reservations

Due to capacity restrictions, reservations are required for many amenities

Reservations (Reservations for the cardio, weights and circuit training areas and indoor pools are released every Wednesday at 10:00 a.m. for the following Monday-Sunday.)

Important: Be aware that any changes to State and Tri-County Health Department safety guidelines may result in last minute changes for the facilities and programs. These changes could include time changes, reduced capacities or cancellations, as well as operational changes for individual programs. Please ensure the email address linked to your HRCA recreation account is accurate, by verifying your contact information online or confirming by calling Membership Services at 303-791-2500 ext. 0.  Please continue checking that email address on an on-going basis and the HRCA website at hrcaonline.org for the latest information. 

Mask Mandate & HRCA
In accordance with State Executive Order D 2020 138, masks are required for anyone over the age of 10 for entry into HRCA facilities. Masks need to be worn at all times, including while using the workout equipment, participating in fitness classes, or while attending any other HRCA indoor programs or events. Masks must be covering both your nose and mouth.

Masks should not be worn while swimming in the indoor pools, but are required on the pool deck. At the outdoor pools, masks are encouraged while on the pool deck but not while swimming in the pool. For all pools, lifeguards are not required to wear masks while on the stand.

The State Order does not impact our childcare camps and programs, unless the participants are over the age of 10. Please check program and camp information for specific guidelines.

Anyone found in violation of the mask mandate will be referred to the Douglas County Sheriff.

Click here for information on the State mask mandate

Backcountry Wilderness Area

Can We Use the Backcountry Trails and Archery Range?
Yes, and there are many physical and mental health benefits to getting outside! Please use caution: do not recreate with people outside of your own household, practice physical distancing, and keep six feet or more from other individuals. We encourage you to use the trails during non-peak hours to avoid crowding. Do not touch trailhead signs or use the spotting scopes at Highlands Point.

Learn more about appropriate use of the trails during the pandemic.