How to Cancel a Reservation

As a courtesy to others, if you are unable to use your reservation/tickets please cancel your order in advance (preferably at least 24 hours) so that we can make these reservations available to others.

Here are the three ways for you to cancel your reservation(s) if no longer needed:

1. Cancel From Your Confirmation Email

The easist way to cancel a pool or workout reservation is from your confirmation email.
In the confirmation email you received from Eventbrite click "View and Manage Your Order Online"; then click "Cancel Order".

Example:
A.

2. Download the Eventbrite App

After installing the Eventbrite app on your smart phone, create a free account. With your new account, you can easily view and manage your reservations!
In the app, on the date you wish you cancel, click on the dots on the upper right side and choose “Cancel Order”.

Example:
A.

3. Send an Email

Send an email* to [email protected]. Be sure to include the date, time, and facility of the reservation you want to cancel.

*This email is not monitored regularly on weekends, so please only use this as a last resort.

Questions? Contact individual recreation centers.

We are working diligently to provide a clean, safe environment for you, but with all things related to COVID-19 there is inherent risk. It is up to you to choose to use the HRCA amenities, knowing that you assume risk when gathering with other people and visiting other facilities.